Thanks for shopping at FAIRYNASHARINA.com
If you are not entirely satisfied with your purchase, we're here to help.
For custom made items, once you has place an order and make payment, you are agreed not to cancel and dispute the order.
If have manufacturing defect;
You have  calendar days to return an item from the date you received it.
Please note that for the custom made items for you is not returnable. If have manufacturing defect we will re-made or place new items for you
Your item needs to have the receipt or proof of purchase.
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
We will only do refund, if your return is approved and we dont have placement of the product you purchased.
We will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please note that before send it to us, please send an e-mail to notify us your shipping particular or call at +6011-16885157.
Please package your return in the original box and sent to:
No 84a, Jalan Pelabur 23/A,
Seksyen 23, 40300
Shah Alam, Selangor,
If you have any questions on how to return your item to us, contact us +6011-16885157